Jiyaway
INDECOPI

Complaints Book

Virtual complaints form in compliance with INDECOPI regulations (Consumer Protection and Defense Code, Law No. 29571).

Date: 25 de mayo de 2026

Request Type

Dissatisfaction related to the products or services acquired.

Consumer Information

Contracted Good

Complaint Details

In accordance with the Consumer Protection and Defense Code (Law No. 29571) and Supreme Decree No. 011-2011-PCM. The provider must respond to the complaint or grievance within no more than thirty (30) business days.